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There is wonderful news for millions of Pay Monthly mobile customers across the United Kingdom. O2, part of the Virgin Media family, has announced a fantastic opportunity to upgrade to their latest end-to-end 5G Standalone network, known as 5G+, completely at no extra cost. This is a brilliant step forward in mobile connectivity, ensuring that more people can enjoy faster and more reliable service without worrying about additional fees on their bills.
The 5G+ network is already live across more than 700 locations, which means it currently covers over 70% of the UK's population. This technology represents a significant leap forward, offering a pure end-to-end 5G experience. Unlike earlier networks that relied partly on older 4G infrastructure, this new system delivers ultra-low latency, greater energy efficiency, and notably faster speeds, particularly for uploads. It also brings improved support for smart IoT devices, enhanced network slicing, and increased reliability and security for all users.
This exciting development is a key part of O2's wider £700m Mobile Transformation Plan, showing a strong commitment to improving the digital landscape for everyone. Christian Hindennach, Chief Commercial Officer at VMO2, highlighted that this service is uniquely available to everyone on O2 across all plans, benefiting residents and visitors alike, especially in busy areas and major venues that host large crowds.
To take advantage of this upgrade, customers simply need to ensure they have a compatible device. In some cases, you may also need to update your SIM card to fully benefit from the new network. The quickest and easiest way to do this is by switching to an eSIM directly via the O2 website, a process that is entirely free to complete. It is a simple step that unlocks a world of improved connectivity.
If you have any questions about whether your device is compatible or need guidance on how to switch to an eSIM, our friendly team is here to help. We can connect you with the right support to get you started on your 5G+ journey today.
Call us now for free advice and support on 0800 123 4567. Calls cost 7p per minute plus your phone company's access charge.
Published: 2026-03-11
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