Need to speak to a company about this? Find the right number below.
Calls cost 7p per minute plus your phone company's access charge.
There is wonderful news for homeowners across the UK who rely on FibreNest for their internet connection. The provider has officially confirmed a price freeze for existing customers, ensuring that the cost of your service will remain completely unchanged throughout 2026. This exciting update is a direct reflection of the company's strong commitment to providing excellent value and stability for its loyal customer base.
This positive move comes as FibreNest continues to expand its reach, particularly for owners of new build homes covered by OFNL or Persimmon Homes. Following the acquisition by OFNL in 2025, the network is growing rapidly to serve even more premises with full fibre (FTTP) packages. While new customers joining from April 2027 may see a slight adjustment, current users can breathe a sigh of relief knowing their monthly bills are secure for the coming year.
Even better, FibreNest has hinted at a major upgrade to customer freedom. The provider has announced that plans are well underway to allow customers the ability to switch to alternative fibre providers during 2026. This means that soon, you will have the flexibility to choose the service that best suits your needs, adding a new layer of convenience and choice to your broadband experience.
For those curious about current package details, FibreNest offers a range of speeds to fit every household. Basic 36Mbps services start at £31 per month, while the top-tier 900Mbps option is available for £56. Furthermore, the one-off set-up fee of £25 is completely waived for the 500Mbps and 900Mbps packages, making it easier than ever to get connected without extra costs.
Whether you are looking to secure your current rates or explore new options soon, staying informed is the best way to make the most of your broadband service. If you have any questions about your contract, need advice on switching, or simply want to discuss your options with a friendly expert, we are here to help.
Call us today on 0808 164 9191 for free, impartial advice. The call cost is 7p per minute plus your phone company's access charge. Our team is ready to guide you through your next steps with a smile!
Published: 2026-03-16
Looking for a customer service number? Browse our directory: