Get through to Evri (Hermes) customer service through our call connection service.
0844 448 6306Calls cost 7p per minute plus your phone company's access charge.
Callers must be 18+ or have the bill payer's permission.
Evri (formerly Hermes) is one of the UK's largest parcel delivery companies, handling millions of parcels for online retailers and individuals.
You can call Evri (Hermes) customer service on 0844 448 6306 through our call connection service. Calls cost 7p per minute plus your phone company's access charge. We are an independent service and not affiliated with Evri (Hermes).
Most Evri (Hermes) customer service lines are open Monday to Friday 8am-8pm and Saturday 9am-5pm. Hours may vary for different departments. Call 0844 448 6306 and our service will connect you.
To make a complaint to Evri (Hermes), call 0844 448 6306 and ask to be put through to the complaints department. You can also write to them directly via their official website.
You can track your parcel using the tracking number provided by the retailer. For help with a missing or delayed delivery, call 0844 448 6306.
If your parcel arrived damaged, call 0844 448 6306 to report the issue. You may need to provide photos of the damage. The retailer may also be able to arrange a replacement.